If I already have the original game, what should I pick?
Welcome back! If you already have the original game, you should pledge for the expansion Dodo Dash (Tier $39).
Last updated: July 26, 2022 09:27
How can I get the promos? (Kux & Babbey, Mecha Chicken Dinosaur, etc.)
When backing the campaign, you will gain access to the pledge manager to add any extra content you might want. Including the protection kit, Kux & Babbey, the Mecha Chicken Dinosaur, etc.
Last updated: July 26, 2022 09:29
As a returning backer, do I get Aureus & Servit for free?
Yes, Aureus & Servit are a loyalty reward for physical pledges and will be added later in the pledge manager. Adding it here will increase the cost of your pledge.
Last updated: July 26, 2022 09:53
How can I sleeve my original game + expansion?
We would recommend to get 2 packs of transparent sleeves for both games or, get 2 protection kit to get the printed sleeves of Dodos Riding Dinos. The transparent sleeves are $10USD, while the printed sleeves are $12 (due to the printing work). The advantage with the protection kit is that it includes the foam tokens for the 5 projectiles.
Last updated: July 26, 2022 10:17
If I purchased the second printing of War for Chicken Island, should I also get the Upgrade Pack?
No, the upgrade pack is only recommended for those backer who already have the game. If you get the whole game, the new rules and cards will be included in it.
Last updated: July 26, 2022 10:21
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.
You must answer your survey before the indicated deadline to expect to receive your items when fulfillment is reported to start. Otherwise, your items might be sent on a further wave of delivery and may incur in extra shipping charges.
You are responsible for updating your mailing address in the event of moving to a different address. Moving to a different country might incur in shipping fee adjustments.
Communication on our end is held through project updates on the Kickstarter campaign for this project. You are responsible of making sure that your Kickstarter profile has email notifications for this project enabled.
No refunds are possible after locking orders unless we state that an item can no longer be delivered.
Delays in production and logistics are always possible and should be expected but If we determine a component cannot be delivered after 24 months of surveys being locked, we refund that completely at the best of our effort, including fees.
Once you receive your items, if a component is damaged or missing, you must report it within 30 days of receiving the product to expect a replacement. After that, replacements are not guaranteed since we may no longer have spare parts. Replacements are usually sent for no extra cost, but this will be defined in a case-by-case scenario. We require pictures and proof to file a claim with the involved parties (manufacturer, shipper, etc); these pictures should display the damaged goods including the packaging box in which your items arrived. The latter is particularly important for game boxes with dents.
We reserve the right to include a return shipping label for you to return the damaged goods.